This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information that I collect.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information - such as your phone number when required for express shipping purposes, or an alternative address for signature-on-delivery mail - if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

By purchasing from me, or contacting me about my products, you agree that I can send you non-marketing emails or messages, such as those related to transactions, your purchases, or an update about when an item is back in stock.

If I need to contact you about your order before or after shipping, I will do so via Etsy convos. However, if I don't hear back from you and the matter is important and urgent, and pertains directly to your order or its shipping, I will follow up by contacting you via email if you have provided me with your email address via Etsy or in any Etsy convo with me.

I use your information for non-marketing purposes. I do not not use your personal info to compile any mailing list, or to send you any promo material.

Information Sharing and Disclosure

I respect your privacy. I will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy.

I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I use the postal service and express mail delivery companies to send your package. In doing so, I have to fill out the address and customs declaration with your name and address. I don't use any third party shipping label services.
- Business transfers. In the unlikely event that I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

If you post a public review of your purchase(s) from me on Etsy, I may share your review or any photo it contains depicting my product(s) in your creation via my social media on Twitter or Pinterest. It may or may not include your Etsy user name. If you don't wish it to be shared in that way, please advise me. I will respond pro-actively to any take down request. If you send me such a photo via Etsy convo, I will ask for your permission to share it on social media.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

I don't store your personal information off Etsy via any cloud services.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Indounik, am the data controller of your personal information. If you have any questions or concerns, you may contact me at indounik @ gmail. com. Alternately, you may mail me at:

Indounik, Pangkung House, Jalan Hanoman 49, Ubud, 80571, Gianyar, Bali, Indonesia